Visual Voicemail: the UK mobile networks that support it best
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Here are the mobile networks in the UK that do and don't support the visual voicemail feature on iPhone and other Android models. Last updated: 6th July 2021.
Networks that support visual voicemail
Not even all the main network operators have it
✖ Three are the only main network without it
If you definitely want to join a mobile network that lets you use the visual voicemail facility on iPhone or certain Android devices, you've got a choice of three of the big providers and some virtual operators too:
Vodafone support the feature. Just follow the instructions on their website here to get it set up. According to their online chat agent, it works on all pay monthly plans including their low-cost no-frills Basics plans and also pay as you go.
EE also support visual voicemail. You have to get this set up manually. Follow the instructions from their help guide here. It only works on pay monthly phones and SIMs though. EE Flex and pay as you go don't support visual voicemail.
And finally from the big four networks, O2 also support visual voicemail but on pay monthly phones and SIMs only. You can't get it on pay as you go. The instructions vary per device, for iPhone see here and for Android see here.
You can also get visual voicemail on cheaper virtual operators
✔ Lower prices and still have the feature
It's not necessarily the case that you have to join one of the big more-expensive main networks to have visual voicemail active, you can also get it on a couple of cheaper providers that piggybank on them:
VOXI is a brand owned by Vodafone. And when you take a SIM only plan from them, it's basically identical to being on Vodafone's pay as you go from a network point of view. So VOXI have visual voicemail.
They offer cheaper 1-month plans, with no credit check and some really nice additional benefits too, like unlimited social media data and even unlimited video streaming for particular apps on most plans.
The other choice is Sky Mobile on the O2 network. They offer 12-month SIM only plans and phone contracts, with 5G, WiFi calling, visual voicemail and some nice benefits like keeping unused data for up to 3 years.
Networks that don't support call forwarding
Three don't support visual voicemail among others
✖ No visual voicemail on these networks
Despite visual voicemail actually being around as a feature on iPhone for more than a decade, Three don't offer it. And are the only main network operator that don't. It's unclear if they ever plan to add it.
It means none of the virtual operators that use the Three network offer it either. So there's no visual voicemail on iD Mobile, Honest, SMARTY or Superdrug.
Despite O2 offering the feature, you can't get it on providers that use their network like giffgaff or Tesco Mobile.
And finally, none of the other providers that use Vodafone's network have visual voicemail either. So that's Virgin Mobile, Talkmobile, Lebara and ASDA.
SIM only plans with visual voicemail