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Virgin Mobile Family Plans explained: get a £2 discount on extra SIMs

Virgin Mobile logo with family icon

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We review how Virgin Mobile's new Family Plans work, their benefits and disadvantages, plus how they compare with other networks. SIM Sherpa is your trusty guide. Last updated: 4th September 2019.

How they work

Get a £2 monthly discount on up to 4x extra SIMs

Virgin Mobile Family SIM cards

Add to an existing Virgin Mobile accountRead FAQs here

at virginmedia.com
(opens in new window)

In a nutshell, Virgin Mobile’s new Family Plans are a monthly discount for taking out multiple SIMs on the same mobile account. Each SIM gives you £2 off (totalling £24 a year per SIM).

To get started, you just need to live in a household with Virgin Media broadband or TV services and have an existing 12-month SIM only plan or Freestyle phone contract with Virgin Mobile (or buy one).

If you’ve got all that in place, just head over to Virgin Mobile’s regular SIM only plans here, choose your plan and in the checkout you’ll get the chance to add the SIM to an existing mobile account.

When you do that, you’ll get the £2 a month discount on the SIM. And there’s a couple of extra benefits, which we go through in later sections in our guide.

Useful link: Read Virgin's press release

Benefits of Virgin's Family Plans

It’s a saving against already-cheap SIM only deals

Phone and

Save up to £96 a year with 4x SIMsSee plan prices

at virginmedia.com
(opens in new window)

In our full Virgin Mobile review, we point out what good value the overall package you get with Virgin Mobile is, on both their phone contracts and SIM only plans.

Their SIM only plans are already low-priced for the minutes, texts and data. And Virgin use EE’s network, so you’re getting access to the UK’s biggest and fastest 4G network (check their signal near you here).

Virgin also cram in quite a few nice extra benefits to squeeze extra value out of your plan, like free data for messaging via Whatsapp, data rollover and free WiFi at millions of their hotspots.

If you’ve got multiple family members already in contract, you can just add them one by one to your Virgin Mobile account when you’re ready. You don’t have to order multiple SIMs at once.

Useful link: Read our Virgin Mobile network review

They include a free 12-month trial of F-Secure Safe

A phone with screen time over message

Keep your family safe onlineSee all features

at virginmedia.com
(opens in new window)

It's a growing trend for mobile and broadband providers to offer ways to safeguard children and teenager's activities online. And Virgin have clearly thought about this too.

Any of their pay monthly plans get you a genuinely free trial to F-Secure Safe for 12 months (see bottom of this page). And this fits nicely with their Family Plans too (although it's not a benefit unique to them).

The F-Secure app lets you set time limit on internet access and immobilse selected apps at specific times for devices on your account, so that your kids aren't permanently glued to phones 24 hours a day.

You can also control what type of internet content your children see, including videos. And you can monitor what apps your kids are installing too. There's also a lost device locating feature too.

It's an optional free extra. You don't have to take it up. But if you do, it's totally free for 12 months, with no card details to enter today. So you can give it a trial without any committment or tricks whatsoever.

Useful link: Learn more about F-Secure Safe

You can manage multiple plans under one account

Four phones calling each other

Unlimited calls between your numbersHow billing works

at virginmedia.com
(opens in new window)

If you're the main bill payer, you can manage and view all the additional plans on your account either online or via the My Virgin Mobile app. And each member of your family can look at their own plan too the same way.

If you have multiple plans on one single account, you'll get a combined monthly bill for all of them at once in one place, which should make things simpler than separate plans with different providers.

You can't manage your home services and mobile ones in the same place though. And these are billed separately too.

As a Virgin Media customer, you'll also get unlimited calls between each of the mobile numbers on your account, even if the plan itself doesn't has fewer minutes as standard.

Useful link: See current Virgin Mobile offers

Disadvantages of Virgin's Family Plans

The extra Family Plan SIMs are on 12-month contracts

Shorter deals would be preferable

Because the extra SIM only plans you can add to your account are just Virgin Mobile's regular deals, you're restricted to only 12-month contracts. We'd have liked to see more flexibility built in.

If you look at BT's similar Family Plans, you'll see the additional SIMs are only on 30-day contracts. We think families will appreciate this flexibility to add/remove SIMs with little notice.

There's no fancy other features on Virgin Mobile's like you get on other mobile networks. EE's data gifting lets you share unused data between family members. So if someone runs out, you don't need to pay extra.

Useful link: Mobile networks with Family plans

You have to be a Virgin Media broadband/TV customer

Shimmering Virgin Media logo and caption

It's only for Virgin Media customersSee other benefits

at simsherpa.com
(opens in new window)

Virgin have decided to launch Family Plans as a benefit that's exclusive to their home Virgin Media broadband or TV services. If you don't have Virgin Media you can't get them - even if you already have Virgin Mobile.

We can kind of see why they've done this. They need something special to lure in their own broadband customers like BT and Sky do for theirs. But we think this will annoy a few long-term Virgin Mobile customers.

And Virgin Mobile do actually check you're a genuine Virgin Media customer before you can sign up to any of their deals, so there are no cheeky workarounds to the rule either.

Useful link: Full Family Plan terms and conditions

Our other Virgin Mobile guides

Full Virgin Mobile review

Virgin Mobile logo and review stars

Virgin compared with EE

Virgin Mobile and EE logos

Virgin compared with Three

Virgin Mobile and Three logos

SIM Sherpa can help you find your next SIM only deal

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